We take pride in creating custom products of the highest quality. Each item is meticulously crafted to meet your unique specifications. Since our products are tailored specifically for you, we do not accept returns or offer refunds.
Cancellation Policy
Once you place an order with us, our team begins the process of creating your custom product. As a result, we cannot accept cancellations once an order is placed. We kindly ask you to review your order carefully before confirming it. In the event an order is received where information is missing we will contact you at the email on file. Failure to respond within 7 business days could result in order cancellation and withholding of money to cover seller’s fees.
Defective or Damaged Products
In the unlikely event that your product arrives defective or damaged, please contact our customer support team within 7 business days of receiving your order. We will work with you to find a suitable solution, which may include a replacement of the damaged item or addressing any quality issues.
Customer Support
If you have any questions or concerns about your order, please do not hesitate to contact our customer support team at [email protected]. We are here to assist you and ensure that you have a positive experience with our products.
Disclaimer
Please note that this return and refunds policy is subject to change without notice. It is your responsibility to review this policy periodically to stay informed of any updates or modifications
